Our Happy Customers

22nd September 2011  Douglas Cox

Hello

I would just like to say thank you for the prompt replacement and return of my Dimplex bathroom wall heater which was received today and now installed.
Best Wishes to all
Douglas Cox

30th. August 2011   David Pownall

Dear Sir/Madam,
Re: Order ID: 026-2338914-1467538
Thank you for the prompt delivery of the 2 x  Eterna CONV4 converter sockets, which arrived safely this morning

 

26th. August 2011  Tracey Cutmore
hi
just wanted to thank you for a great service, my items where delivered the following day after ordering, great items too
thanks tracey

 

26th. August 2011  Janis Gallagher

 Hi there, I did reply immediately I got the goods but like a fool sent it to Amazon!   However I was delighted to receive the goods
mid morning the day after you dispatched them. Now this is not only excellent but it is/was nothing short of  miraculous
considering the distance the parcel had to travel before it got to the ferry then the crossing to Arran - fantastic, thankyou.
I have told all my friends and hope they contact you. I was also delighted to see that there was no extra surcharge for off-shore
Islands.
             I send all good wishes to you all    Janis (Gallagher)

 

20th. August 2011 Damian Le Breuilly

Thank you for processing my order so swiftly. The lights arrived very quickly and I am very pleased.

 

9th. June 2011   Tina Digney

Thanks. 

I have now received the part that I ordered after getting your reply. My shower is now working again.
Thank you all for such a prompt service. 

 

17th. May 2011  Dips Saggu

Hello guys just wanted to say that im absolutly delighted with this item, its the exact finish I was after and the build quality is excellent. Will definitely be using you again.

 

Many thanks again.

Hardeep

 

18th. November 2010   Jezz Whitaker

This should be the last of the electrics for the extension however I will not hesitate to use you again or recommend to others.

 

Thank you once again for your help.

 

14th. October 2010 John Cawkwell-Stansfield

Good morning Malc,

 

Here are the details of the electrical supplier for Paul (sorry, I don’t have Paul’s e-mail address) I mentioned to you. If you need anything, give Geoff a call, you will be pleasantly surprised at what a professional and helpful response you get. Tel:  01752 - 560759

 

I hope they may prove as useful to you as they are to me.

 

Kind regards,

John Cawkwell-Stansfield BSc(Hons), PgDip.Law, APS,MRICS

MANAGING DIRECTOR

 

14th. October 2010     Lyndia Bass

This email is intended for Fay. She very kindly directed me to the correct product after I described the socket plates to her. They are a perfect match and I just wanted her to know how pleased I am with her attention.

Thank you

Mrs L Bass

 

16th. September 2010  Tolga Kutlug

Geoff,

We have received the goods safe and sound. Thank you and hope to do business again.

Regards,

Tolga.  Turkey

 

8th. September 2010   John Sabell

Many Thanks and much appreciated. I will do more business with your company after such prompt actions.

With Kindest Regards………….. John Sabell

 

25th. August 2010  Stephen Crayford

Many thanks Geoff for your excellent service, I still cant believe it arrived in Less than 24 hours, Best wishes, Steve.

 

24th. August 2010   Lesley Ellis

Fast delivery. Good product. Good seller. Thanks.

 

29th. July 2010     Ron Binmore

I was very pleased with the service I received, the quality of the product and the

friendly installation follow up advice given later.

 

 

24th. June 2010    Paul Bennett - Arque Ltd

Hello Lisa &Geoff,

 

I’m just writing to thank you for your prompt attention & delivery of the goods that I recently ordered.

 

16th. June 2010  Angela Mepham,

Hello.

 

thank you very much for your fantastic service,  the heater arrived just as you said,  and we have used it.  we are very pleased with it.

I wanted to express my thanks as you were so very helpful,  when I rang up for some advise.  I would recommend you to anyone.

thanks you again. Angela Mepham

 

1st. April 2010  Nigel Neve

Geoff,

I will definitely be using your company again!

Excellent service, and very professional.

Do you have an outlet centre that I can visit in Plymouth when I am back in the UK, later in the year?

Thanks again,

Nigel Neve.

 

18th. March 2010  Elizabeth Hanson

Just to confirm receipt and say 'thanks' - I'm really please with them - they look great and were worth the trouble and wait!   

 

24th. February 2010  Michael Burdon

Just wanted to comment on the fantastic service I have received. The spotlight is exactly what I wanted and having ordered it at 4pm it was delivered at 7.30am the next morning. Will certainly use your company again.

Regards

Michael Burden

 

8th. January 2010   Patricia Griffiths

Thank you,

Your service was next to none the  order was delivered on the day it was meant to arrive. Sorry I meant to email you to say how impressed we were ,the fire is installed and we are really happy would recommend you and your company to all our friends .

Thank you was again for good service which we don’t get much now days.

Happy New Year.

Patricia Griffiths

 

17th. December 2009  Marty Berger

Hello Les,

The fire arrived today with no problems and its working well. Thank you for the excellent service, I’m very happy with the fire.

Hopefully we can do some business again.

With kind regards, Marty Berger

 

4th. December 2009  Emma Reedman

Hello.  I just wanted so say thank you!

The stove arrived today and I am delighted with it, and the great service from you.

Thanks again.   Emma

 

3rd. December 2009   Mr. D Hunter

Many thanks very pleased with service and lights. goods arrived 9.00 this morning

will use you again. regards d hunter

 

30th. November 2009 Fiji Mills

Dear Tradesman,

Thank you very much for the excellent and quick service.

Regards, Fiji Mills

The Netherlands.

 

11th. November 2009 Mart Berger

Hello Geoff, Thank you for the excellent and fast service!

With kind regards, Mart Berger, The Netherlands

 

20th. October 2009  Linda McGregor

Many thanks for the delivery today - it arrived well in time. They look fine in their boxes - the electrician will be fitting them on

Thursday so hopefully there will not be any problems but  I can let you know.

Many thanks for your help, promptness and price!!

regards Linda

Lindaaaaaaaaaaaaaaaaaa

 

15th. October 2009  Jeff Layton

Dear Tradesman.

My order arrived promptly first thing this morning as promised. I just wanted to say thank you for the friendly, helpful and quick service you provided. When many online shops try to distance themselves from their customers, your approach was a refreshing and welcome change. I wouldn't hesitate in recommending you to others. Keep it up and Best regards

 

16th. March 2009  Lesley Dickinson

Very nice easy to use Web Site, by the way – I am impressed with your range and prices too.

 

12th. March 2009  Wendy Petty

Hi Faye

 

Just a quick note to say that the sockets arrived at 10.30am this morning and will look great in our newly refurbished kitchen. You have provided an impressive and economical service. 

 

Many, many thanks.   Sincerely  Wendy Petty

 

23rd. February 2009 Mrs. Davies

MUST WRITE AND SAY HOW PLEASED I AM WITH THE FIRE THAT I HAD FRIDAY,FROM START TO FINISH YOU HAVE BEEN EXCELLENT.WILL DEFINITELY RECOMMEND YOU TO FRIENDS. THANK YOU  MAXINE DAVIES

 

23rd. December 2008  The Westgarths, Rosedene

Merry Christmas! hope you like this festive cheer!!!! click on all of Santa’s helpers!!  Heaters delivered  thanks very much we have another flat to do we'll be in touch in the new year.  Regards  Sandra

 

1st. December 2008   Graham Byars

Hi Geoff,  Thanks for the reply.  Didn’t realise the issues with Royal Mail service. All switches and sockets installed and working, great quality.  Will certainly use you again next time upgrading any electrical components.  Will add instructions for the courier. best regards.   Graham Byars

 

17th. November 2008   Mr. M C Marshall

Received shower on Friday pm fitted same Sunday working great. Thank you for your prompt service. Regards, Mr. M.C.Marshall

 

14th. August 2008  Janis Henderson

Just wanted to say your service, products and price are brilliant.  Thank you very much.

 

30th. July 2008  Lesley Wells

I today received the Danesbury fire as ordered and am just writing to say how pleased I was with the service I received. I was kept advised throughout of what was happening and when I realised I had ordered the wrong colour of fire that was sorted out with no fuss. The delivery arrived when it was supposed to and the fire looks great. ( I  have not switched it on yet I am waiting for my husband to do that!  I know that lots of people only write when they receive bad service but I am trying to make it a policy to write when I get good service. Well done to all at Tradesman and a great price to boot.

 

7th. July 2008 Ian R Irving

Have just received my goods. I am most impressed with the service and the goods, the lights do have a pyramid shape, (tapering to the point end) so that is a bonus as far as I am concerned. All checked and in good condition. 

 

Will be back for any further electrical needs, and recommend to friends.  

 

27th. June 2008    Stephen Crickitt

Hi Geoff, Thanks so much for your efficient help. The switch arrived yesterday (very quick!) and matches my other switches & sockets style-wise perfectly. Regards. Steve

 

2nd. April 2008   Bill White,  White Design

Hi Tradesman, Just received my first order, number 19063, for a dimmer and switches. I must commend you on supplying first class merchandise and an excellent delivery service. Well done.

 

13th. March 2008  Deirdre O Brien

Good Morning, I received the above order yesterday, and I am delighted with the prompt delivery.  Your website is extremely user friendly, and even taking into account delivery charges to Ireland, the value for money is excellent.  I will certainly buy from you again. J

 

20th. February 2008    Peter Bacon

Just wanted to thank you for your swift delivery service! The items were ordered PM 18th February and delivered to my door at 0900 hours 19th February - fantastic!

 

16th. November 2007  Jonathan Scott

I received my order from yourselves two days ago and have just started replacing all the switches and sockets in my house. The reason for this email is fourfold.

 

Firstly let me say what a pleasure it was to deal with you. Your web-site is extremely easy to use, very well laid out and makes the job of finding items things very simple.

 

Secondly the speed at which the order arrived at my door, the cost of P&P and the way the switches and sockets were packed gave me no doubt that I was dealing with worthwhile company.

 

Thirdly the price and quality of the products I ordered were amazing, a good 20% cheaper than my local stockiest

 

And fourthly, (thank God you're probably saying)! I would like to order some outside lights, the Wall Lantern Brunel Up LL260, of similar, but I require one that can be fitted on the corner of a wall, rather than flat against it and could not see one on your site.

 

Rest assured if you could provide one you have a guaranteed order from a VERY satisfied customer!

 

16th. October 2007    Peter Tudor

Hi Lisa.  Just to say my Fan arrived in the post this morning and is now fitted and working. The parcel was well wrapped and the courier driver was very pleasant. I really appreciated you phoning me late yesterday to ensure I was happy with the order I'd placed. Your level of customer service was excellent, well done! Do show this note to the powers that be; I shall certainly use your Company again.  Kind regards, Peter Tudor

 

27th. September 2007   Lynne Haynes

Just thought I would let you know what a brilliant service you provide.  Cannot believe I received the lights in 24 hours.

 

14th. June 2007  Peter Hooley, Polymer Technologist, Zeon Chemicals Europe limited

I received the replacement transformer this morning and had it tested by electricians. The replacement is indeed giving the correct output voltage. May I take this opportunity to thank you for your prompt, efficient after sales service. I would not hesitate to use your company again and I will recommend it to others.

 

1st. May 2007  Elizabeth Monaghan

Good Morning Sales. Just to let you know my parcel of sockets arrived yesterday – great service – will be purchasing more in the near future. Many thanks.

 

22nd. February 2007 Jackie Gameson

I WOULD JUST LIKE TO THANKYOU FOR THE EXCELENT SERVICE I HAD WHEN ORDERING MY SOCKETS I ORDERED LATE ON SUNDAY NIGHT AND THE ORDER WAS WITH ME FIRST THING TUESDAY MORNING IT WAS A GREAT PLEASURE TO GET SOMETHING SO PROMPT I WILL BE RECCOMENDING YOU TO ALL MY FRIENDS AND FAMILY ONCE AGAIN THANKYOU.

 

24th. January 2007   Anne Cronshaw

The fire has arrived safely – our local wholesaler could get hold of the same product at a much higher price to be in stock next week. Thank you so much for a great service

 

4th. January 2007  Richard Fye

Just wanted to thank you for the outstanding service you have provided.  The items ordered at 16:30 yesterday afternoon have just been delivered.  Many thanks.  I'm very impressed.

 

17th. December 2006   Ann Clark

Safely received, absolutely delighted with the items and the service, thank you so much

 

1st. November 2006  Chris Latham

Many thanks for a very quick service. I received goods on Monday Morning, checked everything and they are perfect. I will definitely be recommending you.

 

25th. September 2006      Aubert Pereira

We received this order the very next day.  Thank you for your very efficient and speedy service.  I only wish more electrical retailers were like you.  Also, the advice you gave us on the phone in selecting the components was very helpful. We wish you every success in your business. 

 

4th. August 2006     Ian Caswell

I had ordered a Dimplex fire from you on Tuesday. This is just a note to thanks you for a great price, and for extremely fast delivery (the fire arrived yesterday afternoon). I will be recommending your company when possible.

 

12th. July 2006      Lindsey Holmes

Just a quick note to say thank you on a very reliable and efficient service!  I will definitely shop with you again.

 

6th. July 2006       Gary Davies

Just a line to say thank you for a great service. I ordered online from you on the 4/7/06 and my products arrived today, the 6/7/06. A great price and speedy service. I will be using your service again without doubt

 

30th. June 2006    Bob Watson

I have just ordered light bulbs from you and they have arrived very promptly in excellent condition. You may be sure I shall do business with you again in future.

 

10th. June 2006    Ghislaine Boyd.

I had been looking for garden lights locally with little success other than very over priced options! having found your website you had just what I had been looking for and at the right price! I purchased the Flair 2 metre double headed lantern (LL189), delivery was within less than a week, the quality of the product excellent. I would not hesitate to recommend your company and you will now be my first port of call when I require any lighting in the future! Thanks for a great service

 

13th. April 2006    G.W. Goodwin.

Goods received this morning...absolutely delighted with your efficiency....we will do business again. Many thanks.

 

14th. March 2006   Marion Rowlands

Do you mean 28th February, If so what a fantastic service.

 

23rd. January 2006   Jonathan Guest

Thanks. I look forward to further purchases from your excellent site.

 

22nd. November 2005   Peter Cairns

Thank you for a wonderfully efficient service-we will use you any time we can!!!!! Fire arrived today-after 1 working day-can't be bad!

 

7th. November 2005   C. Roberts

Many thanks for your speedy shipment and friendly assistance. I will be recommending you to my family and friends. All the best,

 

4th. November 2005   Graeme Wood

Just a quick mail to say thank you for the excellent service, delivery was very quick, everything arrived when you said it would and it all works and looks like it did on the web.

 

18th. October 2005   Rachel Canning

Thank you for the speedy delivery of my shower. I shall certainly use your web shop again.

 

15th. October 2005   Robert Tavener

Many thanks for your excellent response. New Convector received this morning and confirmed OK. Damaged convector taken by courier

 

28th. September 2005   Mrs. L Foster

Yesterday morning just before 10.30 I sent an email to you (below). I was somewhat startled when I received my post this morning, about 8 am, to get a package from you with a replacement bulb. This sort of service I am not used to, in the big wide world. Ten out of ten for service, thanks very much.

 

27th. September 2005   David Lubran

Thank you. An excellent service my order arrived first thing this morning. Thanks again.

 

22nd. September 2005   David Owen-Bell

My Dimplex heated Towel Rail arrived about an hour ago. May I thank you for your help and for the swift delivery. How refreshing to find such wonderful customer service in this day and age.

 

21st. September 2005   Jill Allison

Just to say many, many thanks for the replacement bulbs which you dispatched so promptly, without fuss or bother! Much appreciated and we will be back – there are not many companies like you out there in our experience and it means a lot